privacy policy, healthy lifestyle
Shop Sustainability Contact Us

Privacy Policy

We view the protection of your privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets. We store and process your information on our servers which are protected by physical as well as technological security devices. If you object to Your Information being transferred or used in any way please forward your request to [email protected] or deem not to use the website. We do not sell or rent your information to any third parties without your explicit consent.

This policy document sets out the basic tenets of our privacy policy applicable to customer data. All questions or comments should be addressed to our management at:

Who are we? In this policy (“Privacy Policy”) the terms (“Our”, “We” and “Us”) refer to The Healthy Home® Cleaning LLC, whose registered offices are:

  • UAE: The Healthy Home® Cleaning, 050 Telecom Warehouse #3, Al Quoz Dubai – UAE, P.O. Box 644798
  • KSA: The Healthy Home® KSA, CR# 4030441468 Asad Bin Khuzaima, Ahmad Alattas St Jeddah 23521 Jeddah 23521 Saudi Arabia
  • Kuwait: The Healthy Home® Kuwait, Sharq, Ahmad AlJaber Street, Dasman Complex, Block 2 3, 5th Floor, Office 45 Kuwait City, Kuwait

We are engaged in the business of cleaning, sanitizing, and pest control services in the U.A.E, KSA, and Kuwait. The policy sets forth the terms with respect to the way we collect, store, process, share, and disclose personal information about you (“you” and “your”) which is disclosed to us either directly or through our website at:

Your account obligations

This Privacy Policy provides the manner your data is collected and used by The Healthy Home® Cleaning LLC. You are advised to read this Privacy Policy carefully. By accessing the services provided by The Healthy Home® you agree to the collection and use of your data by The Healthy Home® and certain authorized third-party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website – The Healthy Home®. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

Your privacy protection with The Healthy Home®

The Healthy Home® values your trust in us. We want you to feel comfortable using our site and feel secure sharing your information with us, thus we are extremely proud of our commitment to protect your privacy. Please continue reading the following policy to understand how your personal information will be treated as you make full use of our Site.

Your privacy guarantee with The Healthy Home®

The Healthy Home® promises not to sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third-party service providers will use the personal information provided by you to provide you with the services, which we offer.

Third-party service providers

We employ other companies and individuals to perform functions on our behalf. Examples include providing services, providing marketing assistance, providing search results, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Information may be collected from you

The Healthy Home® collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our site. We also collect information about the transactions you make including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the site.

We may collect the following personally identifiable information about you such as:

  • Name including first and last name
  • Mobile phone number and contact details
  • Demographic profile (like address)
  • Email address

Your information may remain stored in an archive on our servers even after the deletion or the termination of your account credit card details

We do not keep any credit card details in our database or server. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Our use of your information

We use your personal & contact information to:

  • Get in touch with you whenever necessary
  • Supply the orders/ services requested by you
  • Preserve social history as governed by existing law or policy
  • Contact you as a survey respondent
  • Notify you if you win any contest
  • Send you promotional materials from our contest sponsors or advertisers

Who’s allowed to use The Healthy Home®?

The Healthy Home® does not sell products for purchase by children. If you are under 18, you may browse The Healthy Home® website but you cannot purchase any product without the involvement of a parent or guardian.

Information that you can access

The Healthy Home® gives you access to a range of information about your account and your interactions with The Healthy Home® for the purpose of viewing, updating, and editing that information.

Our disclosure of your information

We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent, sell, or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

  • We have your permission
  • To provide products or services you’ve requested
  • To help investigate, prevent, or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of The Healthy Home® terms of use or to defend against legal claims
  • Special circumstances such as compliance with subpoenas, court orders, requests/orders from legal authorities or law enforcement agencies requiring such disclosure

What choices are available to you regarding the collection, use, and distribution of your information?

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to browse our site.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings by sending an email to:

The Healthy Home® reserves the right to send you certain service-related communication, considered to be a part of your The Healthy Home® account without offering you the facility to opt out. You may update your information and change your account settings at any time.

Upon request, we will remove/block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in an archive on our servers even after the deletion or the termination of your account.

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt out of having your information used for those purposes.


To protect against the loss, misuse, and alteration of the information under our control, we have in place appropriate physical, electronic, and managerial procedures. For example, our servers are accessible only to authorized personnel, and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made through the Internet cannot be made secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Access or change your personally identifiable information

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on The Healthy Home®, your The Healthy Home® user name and password are required to access your profile information. We reserve the right to change or update our policies at any time. Such changes shall be effective immediately upon posting to this site.

We are dedicated to protecting the privacy of our website visitors, and this policy explains how we handle your personal information. Our website uses cookies, and by using it and agreeing to this policy, you consent to our use of cookies as outlined here. Regarding the information we collect, we may gather, store, and utilize the following types of personal information:

  • Information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation);
  • Information relating to any transactions carried out between you and us on or about this website, including information relating to any purchases you make of our goods or services (including booking any health and wellness services through The Healthy Home®)
  • Information that you provide to us to register with us (including your name, address, and email address)
  • Information that you provide to us to subscribe to our website services, email notifications, and/or newsletters (including your name and email address)
  • Any other information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information under the terms of this privacy policy.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.


1. Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We will use the session cookies to: keep track of you whilst you navigate the website; keep track of your bookings; prevent fraud and increase website security; and [other uses]. We will use persistent cookies to: enable our website to recognize you when you visit; and keep track of your preferences concerning your use of our website; and other uses.

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use using cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: Our payment service providers may also send you cookies.


2. Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

  • Administer the website;
  • Improve your browsing experience by personalizing the website
  • Enable your use of the services available on the website
  • Supply to you our premium services purchased via the website
  • Send statements and invoices to you, and collect payments from you
  • Send you general (non-marketing) commercial communications
  • Send you email notifications that you have specifically requested
  • Send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications)
  • Deal with inquiries and complaints made by or about you relating to the website
  • Keep the website secure and prevent fraud
  • Verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our website private messaging service); and other uses

When you submit personal information for publication on our website, we will publish and otherwise use that information following the license you grant to us. We will not, without your consent, provide your personal information to any third parties for direct marketing. All our website credit card financial transactions are handled through our payment services provider, checkout. You can review their privacy policy at We will share information with checkout only to the extent necessary for processing payments you make via our website, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. The Healthy Home® will neither store any debit/credit card details of users nor pass any debit/credit card details to third parties.


3. Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes set out in this privacy policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:

  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk)
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

 4. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the information under this privacy policy. In addition, personal information that you submit for publication on the website may be published on the Internet and may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.

 5. Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

All electronic transactions entered into/via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. The Healthy Home® takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, The Healthy Home® cannot guarantee the security of any information that is disclosed online.

6. Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

 7. Your rights

You will usually either agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 8. Third-party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

 9. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

10. Data Collection

We collect data containing your phone number, email ID, home address, latitude, and longitude. This information is provided to us when you want to make a booking. We need to contact you and find your location to provide home services. In case you wish to have this data deleted, send us an email to [email protected] requesting the data deletion.

What clients say about our services
Review Widget
800 72648493